Privacy Policy

Your health and personal information

To the extent we collect, record, organize, structure, store, adapt, retrieve, use, disseminate, otherwise make available, create, receive, maintain, or transmit (collectively, “Process“) “protected health and personal information” (as such term is defined in 45 C.F.R 160.103) in providing the Service, we shall only use and disclose that information in accordance with applicable law and regulation, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA“). Under HIPAA, any covered entity involved in your care is generally required to provide or make available to you a Notice of Privacy Practices. The Notice is intended to provide notice on how the covered entity may use and share your protected health and personal information and inform you about your health and personal privacy rights.

To the extent we act as a covered entity in our provision of services to you, a copy of our Privacy Notice can be found at www.inspiredportableoxygen.com.

Collection of your Personal Information

To better provide you with products and services offered, Inspired Portable Oxygen (IPO) may collect personally identifiable information, such as:

If you purchase IPO’s products and services, we collect billing and credit card information.

First and Last Name
Mailing Address
E-mail Address
Phone Number
Date of Birth

This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through IPO’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) signing up for special offers from selected third parties; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

IPO collects and uses your personal information to operate and deliver the services you have requested.

Inspired Portable Oxygen may also use your personally identifiable information to inform you of other products or services available from IPO and their affiliates.

Sharing Information with Third Parties

Inspired Portable Oxygen does not sell, rent, or lease its customer lists to third parties.

Inspired Portable Oxygen may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Inspired Portable Oxygen, and they are required to maintain the confidentiality of your information.

Inspired Portable Oxygen may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with the legal process served on Inspired Portable Oxygen or the site; (b) protect and defend the rights or property of Inspired Portable Oxygen; and/or (c) act under exigent circumstances to protect the personal safety of users of Inspired Portable Oxygen, or the public.

Tracking User Behavior

Inspired Portable Oxygen may keep track of the websites and pages our users visit within Inspired Portable Oxygen, to determine what Inspired Portable Oxygen services are the most popular. This data is used to deliver customized content and advertising within IPO to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Inspired Portable Oxygen. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Inspired Portable Oxygen website.

Marketing

We may use your personal information so that we, our wholly owned subsidiaries, agents, and contractors can provide you with information about our products and services (including by way of direct mail, telemarketing, email, SMS, and MMS) or request your feedback for promotional purposes.

You always have the right to opt out of receiving such information. If you do not wish to receive any information relating to promotions, new services, and features offered by Inspired Portable Oxygen, please contact us at 800-608-8651.

SMS Marketing

Inspired Portable Oxygen operates an SMS program that sends opted-in subscribers notifications about order status and shipment tracking information, sales promotions, and other services and information. Message frequency varies. Message and Data Rates May Apply. Reply STOP to unsubscribe. Reply HELP for more info. Carriers are not liable for delayed or undelivered messages.

Use of Cookies

The Inspired Portable Oxygen website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize IPO pages, or register with IPO site or services, a cookie helps Inspired Portable Oxygen to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same IPO website, the information you previously provided can be retrieved, so you can easily use the Inspired features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the IPO services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Medical Disclaimer

This site is for information purposes only. All information, content, and material on inspiredportableoxygen.com, such as text, graphics, images, and all other materials, is provided for reference and educational purposes only. It is not intended to serve as a substitute for the consultation, diagnosis, and/or medical treatment of a qualified physician or healthcare provider. The content is not meant to be complete or exhaustive or to be applicable to any specific individual’s medical condition. Reliance on any information provided by this website is solely at your own risk.

Always seek the advice of your physician, doctor or other qualified health providers with any questions you may have regarding a medical condition. Never disregard the advice of a medical professional, or delay in seeking it because of something you have read on www.inspiredportableoxygen.com.

Security of your Personal Information

Inspired Portable Oxygen secures your personal information from unauthorized access, use, or disclosure. Inspired Portable Oxygen uses the following methods for this purpose: SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected using the latest encryption technology, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or

Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

California Privacy Rights

Inspired Portable Oxygen does not sell your personal information to any third parties, but under “California Law”, sharing information for marketing and advertising purposes can be considered for sale. As part of online marketing and advertising, Inspired Portable Oxygen.com and our advertising partners; Google Advertising, Bing Ads, Facebook and ; may collect information about your interactions with the website such as cookies, IP address, browsing behavior, device and browser type, and other online information. We use the information we collect through cookies and other technologies to provide a personalized shopper experience for our website. Sharing this information with our advertising partners allows us to deliver online advertisements that are more relevant and tailored to your shopping interests.

How to Submit a California Do Not Sell My Personal Information Request
If you are a California resident, or an authorized-on behalf of a California resident and would like to submit a Do Not Sell My Personal Information request please click this link to submit your request or call us at call us at 1-800-608-8651. When we receive your information, we will verify your identity and complete your request. After we process your request to delete your personal information or to opt out of the sale of your personal information, you may still see advertising regarding our products and services.

Children Under Thirteen

Inspired Portable Oxygen does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parents or guardian for permission to use this website.

E-mail Communications

From time to time, Inspired Portable Oxygen may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from Inspired Portable Oxygen or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Inspired Portable Oxygen, you may opt out of such communications by replying “STOP” or clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to this Statement

Inspired Portable Oxygen reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Inspired Portable Oxygen welcomes your questions or comments regarding this Statement of Privacy. If you believe that Inspired Portable Oxygen has not adhered to this Statement, please contact Inspired Portable Oxygen at:

Email Address:

 info@inspiredportableoxygen.com
Telephone number:1-800-608-8651

Use and Disclosure of Your Protected Health Information

At times, Inspired Portable Oxygen (IPO)(www.inspiredportableoxygen.com) may be required to use and disclose your Protected Health Information (PHI). PHI includes any information that IPO has received or created about your past, present, and future health conditions (i.e., prescriptions). Subject to certain exceptions, we may not use or disclose any more of your PHI than that which is necessary to accomplish the purpose of the intended use or disclosure.

We may use or disclose your PHI without your authorization for these reasons:

As required by federal, state, or local law, judicial or administrative proceedings, or law enforcement. In some cases, we may disclose the PHI of military personnel and veterans as well.

When information is requested for health oversight activities (ie, to assist a government investigation).

In cases where we deem a serious threat to the health and safety of a person or the public, we will provide PHI to law enforcement or persons able to prevent or lessen the harm.

We comply with workers’ compensation laws and will provide PHI as requested.

We will use PHI to optimize your user experience and provide targeted merchandise offers or services as applicable.

In situations not described above, we may ask for written authorization before using or disclosing any of your PHI. If you do give your permission, you can later revote this authorization to stop future uses and disclosures.

Note: Incidental uses and disclosures of information may occur. These are defined as secondary in nature and could not reasonably be prevented, are limited in nature, and occur as a result of an otherwise permitted use or disclosure. These are permitted only after we have applied reasonable safeguards and do not disclose any more of your PHI than is needed to accomplish the purpose.

We may provide your PHI to a family member, friend, or any other person you indicate is involved with your care or payment, unless you object in whole or in part.

Limiting Use or Disclosure

You may request to limit how we use or disclosure your PHI. You may not limit the the uses or disclosures that we are legally required or allowed to make. For all other limitations, we will consider the request but are not legally obligated to accept. If we do accept, we will put the agreement in writing and abide by it except for emergency situations.

Request for Phi Data

In most cases, you have the right to look at or receive copies of your PHI. All requests must be in writing and will be responded to within 30 days. If we deny your request, we will respond in writing with an explanation of our reasons and your rights to have the denial reviewed. You have the right to ask how we send the information to you, whether it is an alternate address or via email rather than regular mail. If you request copies of your PHI, we can charge you up to $1 per page.

List of Disclosures

You have the right to receive a copy of the list of instances we have disclosed your PHI. This list will not include the uses or disclosures made for treatment, payment, or healthcare operations, directly to you, your family, or in our facility directory, or pursuant to valid authorization. The list will also not include uses or disclosures made for national security purposes, to corrections or law enforcement personnel, or before April 1, 2003. All requests will be responded to within 60 days.

The list of disclosures and uses will include the date to whom the PHI was disclosed (including address if known), description of the information sent, and reason for the request. All requests will cover the past three years, unless a shorter time period is requested. PHI disclosures will be subjected to a $25 fee per request if made more than once a year.

Corrections

If you believe there is a mistake on your PHI or some information is missing, you can request the information be corrected. We will respond within 60 days of receiving the request. If the request is denied, we will share the reason for denial and explain your rights to file a written statement of disagreement with the denial. Reasons for denial include that the PHI is complete, created by somebody else, not allowed to be disclosed, or not part of our records. If you do not file a written statement of disagreement, you have the right to ask your request and our denial be attached to all future disclosures of your PHI. If this request is approved, you will be notified of the changes.

Complaints

If you have any complaints with our privacy policy regarding your PHI, please send an email to info@inspiredportableoxygen.com. You may also file a written complaint with the Secretary of the Department of Health and Human Services at 200 Independence Avenue, SW, Room 615F, Washington, DC 20201. Inspired Portable Oxygen will take no retaliatory action against you for filing a complaint against our privacy practices.

Policy Updates

The privacy policy may be updated or modified at any time. The latest modification date will be noted at the top of the page. The above policy is only related to the Protected Health Information and is part of our complete Privacy Policy.